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Shipping + Returns


  • No refund will be given for products or parts not purchased through Ardisam and its affiliated brands.
  • No refund will be given for parts that were purchased more than 30 days prior to the request.
  • It is the customer’s responsibility to pay shipping costs for all products or parts being returned for credit.
  • For all returns to be processed a return authorization number must be provided by customer service.
  • For warranty returns a shipping label will be provided. After 30 days the shipping label is void and customer will be responsible for the shipping costs.

If you have any questions regarding the return policy you may contact us.


Please allow 1-4 full days for processing orders. This generally means that each order will be processed by one of our shipping services, within a few days of the order being placed. For example, two day shipping means two business days (Monday through Friday), which excludes weekends, holidays, and any other unexpected events that may occur.